To buy shares on the Nigerian Exchange, you will need to open a trading account with a licensed stockbroker. With United Capital Securities, you can do this easily through the InvestNow app or website.

Here’s how to start:

• Download the InvestNow App from Google Play or the iOS App Store, or visit https://investnow.ng/products and select Stock.
• You can also open an account directly via this link.

For help, reach our team through any of these channels:

• Email: customerservice@unitedcapitalplcgroup.com or securities@unitedcapitalplcgroup.com
• Phone: 07000468378
• Live chat: investnow.ng
• WhatsApp: 08168282396 or join our WhatsApp community

Once your account is open, visit trade.investnow.ng to get started.

Dividends are the portion of a company’s profit shared with shareholders.
In Nigeria, dividends are usually paid twice a year: an interim dividend (mid-year) and a final dividend (year-end).

Note: Not all companies pay interim dividends, but most pay final dividends annually.

To trace any outstanding dividend, kindly follow these steps:

• Open an account with United Capital Securities.
• Apply for a global search.
• Based on the result, fill a Dematerialization or Inter-member transfer form.
• Complete a dividend form to claim any outstanding payments.

Once your form and KYC documents are complete, funding and account setup take about 48 working hours.

To trace any outstanding dividend, kindly follow these steps:

• Open an account with United Capital Securities.
• Apply for a global search.
• Based on the result, fill a Dematerialization or Inter-member transfer form.
• Complete a dividend form to claim any outstanding payments.

You can confirm this through your trading dashboard. Executed orders are marked in green, and you’ll also receive a contract note via email after trading closes for the day. Alternatively, if you sent a trade mandate manually, a broker would execute the trade on your behalf and a contract note will be sent afterward to you.

Yes, you can open a securities account, as long as you have a Nigerian bank account and BVN for verification.

If not, you can open an account through a custodian service.

Yes, you can. You will be required to complete an account opening form with us, attach your KYC documents, and fill an inter-member transfer form with your current broker, including your CSCS statement.

A market order is a buy or sell order to be executed immediately at the current market price, as long as there are willing sellers and buyers.

Example: If UBA’s best ask price is ₦50.25, a market order to buy executes instantly at ₦50.25 (assuming enough shares are available).

A limit order lets you set a price for your trade. It only executes if the market hits that price or better.

Example:
You want to buy UBA at ₦50 or less.

• If the market price drops to ₦50 or below, your order executes.
• If it doesn’t, the order stays pending or expires (depending on your settings).

To reset your password, please send an email request to Securities@unitedcapitalplcgroup.com or reach out to customerservice@unitedcapitalplcgroup.com

Go to the menu bar on the platform and tap Portfolio to view your holdings and performance summary.

Clients’ portfolio statement and summary are always available on the platform. But if you are still unable to access the portfolio, please send an email to our customer interaction center:

• customerservice@unitedcapitalplcgroup.com or
• securities@unitedcapitalplcgroup.com

To cancel your mandate, please send an email request to customerservice@unitedcapitalplcgroup.com and Securities@unitedcapitalplcgroup.com.

Kindly note that a mandate can only be cancelled if it has not been executed at the time of cancellation.

You can access trading information directly on the platform:

• Market View: See real-time market direction.
• News: Get updates posted by the Nigerian Exchange (NGX).
• Reports: Access historical stock data (monthly, yearly, or custom date range).

Yes, you can. Simply go to the Menu, select Market, then click on Report. Under that section, choose Daily Price List & Market Summary and click Run to view the latest prices.

To view your statement, go to the Menu Bar and select My Reports. Choose your preferred date range by filling in the “From” and “To” dates, then click Run to generate your statement.

You can download your contract notes by going to the Menu and selecting My Reports. From the drop-down options, choose either Purchase Contract Note or Sale Contract Note, then click Run to view or download the file.

When you place orders under the TRADE REAL-TIME tab on the Menu.

The orders appear in different colors on the order book section, below are the significance of each colour:

• Yellow: New order not yet filled
• Deep Green: Fully executed
• Light Green: Partially executed
• Red: Cancelled before execution
• Chocolate Brown: Rejected by the market
• Orange: Amended or adjusted
• Ash: Expired order

Join our WhatsApp community for regular updates, or ensure you’re subscribed to our mailing list when registering to receive stock recommendations and market news.

Payments made during business hours reflect the same day.
If not reflected within 24 hours, send your proof of payment to customerservice@unitedcapitalplcgroup.com for resolution.

Yes, we are fully licensed and regulated by the Securities and Exchange Commission (SEC) and the Nigerian Exchange (NGX).

Contact us immediately at securities@unitedcapitalplcgroup.com and customerservice@unitedcapitalplcgroup.com so your account can be temporarily locked for investigation.

Yes. Both applicants will need to submit:

• A completed Joint Account Application Form
• Valid ID (Passport, National ID, Driver’s License, or Voter’s Card)
• Proof of address (utility bill, bank statement, or tenancy agreement)
• Two passport photos each
• BVNs and a joint bank account number

To update your personal details, send an email to securities@unitedcapitalplcgroup.com or customerservice@unitedcapitalplcgroup.com requesting a KYC update form.

No, you cannot. For security reasons, each account should only be accessed from one device at a time.

PEP stands for Politically Exposed Person – a term used for anyone in a high-profile government or public position (like politicians, judges, or senior officers) who may be at higher risk of financial exposure.

The following are the required documents to open an account:

• Completed Account Opening Form
• Valid ID (Passport, National ID, Driver’s License, or Voter’s Card)
• Proof of address (utility bill or bank statement not older than 3 months)
• Passport photograph
• BVN and bank account details

Trades settle on T+3 – that is, three working days after the transaction date.

Yes. You can invest in new IPOs through United Capital.
Steps:

1. Ensure you have a trading account and updated KYC.
2. Check IPO availability via email or app notification.
3. Submit your bid online or through your relationship manager.
4. Funds are held until allotment, then shares are credited to your account.

• Professional advisory and research support
• Easy digital application process
• Post-IPO tracking and performance updates

United Capital Securities’ brokerage fees and commissions vary depending on the transaction type (equities, bonds, ETFs) and whether you’re trading on the Nigerian Exchange (NGX) or other markets. Typical fees on the Nigerian Exchange (NGX):

• Buy: 1.5% of trade value
• Sell: 1.8% of trade value

Rates may vary slightly depending on the transaction type.

No, all applicable fees and charges are clearly itemized on your purchase and sale contract note for full transparency.

No, there are no charges for withdrawals – all withdrawals are free of charge.

No, the Money Market Fund is managed by our Asset Management business and does not invest directly in shares.

However, you can move funds from your Money Market account to your trading account to buy shares.

The goal is to buy shares of strong companies at a low price and earn returns either through dividends or capital appreciation when prices rise.

The InvestNow platform lets you trade stocks in real time and access expert research and market insights to make informed investment decisions.

It depends on your goals, age, and risk appetite.

Generally, we recommend investing in quality companies with solid fundamentals for medium to long-term growth.

Returns come as dividends or capital gains (when you sell shares at a higher price).
Proceeds from sales are settled into your account within three working days.

Returns are not fixed or guaranteed. They depend on market performance and company results.

No, you can explore multiple investment products within United Capital to diversify your portfolio.

Yes, you can get our research insights by visiting our website or emailing customerservice@unitedcapitalplcgroup.com to be added to the mailing list.